http://www.actionflags.com/activekb en-us http://www.actionflags.com/activekb ActiveKB NX help@allflags.com Sun, 05 Sep 2010 14:42:10 PDT 20 http://www.actionflags.com/activekb/questions/9/ http://www.actionflags.com/activekb/questions/9/ Returns: All returns must be given a return authorization number by American Flag & Banner Co before you return them, and may incur a 15% restocking charge. Except for damaged goods, no returns ... Richard Cross Thu, 12 Jul 2007 18:18:43 PDT